CODIC: Leading Engaged Employees

Join us as Ben Black, Executive Director of the Heart Center at Lurie Children’s Hospital of Chicago, shares how he engaged and inspired his employees to make the Pediatric Heart Center one of the top-ranked in the nation. Following the presentation, participants will engage in breakout discussions to explore, solve and provide solutions around four specific employee engagement challenges:

• What leadership behaviors facilitate or hinder employee engagement? How can we develop appropriate leadership behaviors?
• What approaches can leaders take to redesign work to make it more engaging?
• How should managers measure and make the business case for employee engagement?
• What methods can leaders and professionals employ to translate employee engagement survey results into effective interventions?

Ben Black, Director of the Heart Center at Lurie Children’s Hospital Chicago, leads all cardiovascular services. Ben is a tenured healthcare operations leader, with multi-faceted experience in academic medicine, for-profit health systems and medical group management. His experience includes operations leadership with Tenet Healthcare and serving as the CEO of the largest independent neurosciences medical group in Illinois as well as his current role leading the now #2 US News & World Report ranked Pediatric Heart Center at Lurie Children’s Hospital of Chicago. Ben’s passion lies in developing leaders and generating a culture of ownership to drive engagement in healthcare organizations. He has both a Bachelor of Arts in Sports Medicine as well as an MBA from Lewis University, and Lean Six Sigma Green Belt designation from DePaul University.